YOUR SOURCE FOR WARRANTY NEWS
Minnesota Attorney General Keith Ellison today announced that his office has obtained a settlement that bans AutoAssure, LLC, also known as Vehicle Services Department, from marketing in Minnesota......
ServicePower, a leading field service management software company focused on transforming service experiences, today announced that the warranty division of the Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and service......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced it has acquired American Financial & Automotive Services, Inc. (AFAS). AFAS is a provider of auto finance and insur......
PayLink Direct, a provider of financial services, payment plan programs, and transaction processing for the extended service contract industry announced an expansion of its services to all Canadian Provinces on Feburary 12, 2020. According to their press release, PayLink Direct h......
Hyundai Motor Company today launched a warranty extension policy for its vehicles worldwide, which includes America’s Best Warranty for customers in the United States. The program aims to support Hyundai customers who may face difficulties in getting vehicles serviced and repai......
Alpha Warranty Services was honored as Veteran-Owned Business of the Year, winning a Bronze Stevie® Award, in the 18th Annual American Business Awards® announced May 18th. This is the second time Alpha has been recognized in this category, winning a Silver Stevie® Award in 201......
With the launch of Genesis Concierge, Genesis Motor America takes a massive step forward in its delivery of an unparalleled, bespoke guest experience for its customers. The national “white glove” program kicks off May 11, giving customers their own personal concierge to act a......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced the closing of the sale of its investment in Iké Asistencia (Iké) and certain of its affiliates. Iké is a servic......
GWC Warranty, a leading provider of vehicle service contracts sold through independent dealers, is pleased to announce a newly launched integration with DealerCenter, a cloud-based dealer management system designed specifically for used car dealerships. Beginning in January 2020,......
Liberty Home Guard, announced the launch of their new customer portal on their website. The interface utilizes advanced technology which allows customers to conveniently manage their home warranty account anywhere, at any time. Liberty Home Guard is taking the next step in workin......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
HomeServe USA, a provider of home emergency repair service plans, announced a new partnership with United Pipeline Limited (UPL) to offer optional home repair service plans to their residential customers in Indiana, Ohio, Pennsylvania, Virginia and West Virginia states served by......
The parties in litigation involving LG refrigerators today announce a class action settlement that resolves multiple cases consolidated in federal court in New Jersey. The court granted preliminary approval of the settlement in Bentley, et al. v. LG Electronics U.S.A., Inc., No. ......
Suburban Chicago-based warranty provider American Guardian Warranty Services, Inc. was the recipient of a large, government-backed Paycheck Protection Program (PPP) loan according to a database provided by the U.S. Treasury Department and the Small Business Association (SBA). The......
Americans received around 147.2 million extended warranty scam robocalls in June 2020 according to the YouMail Robocall Index's report which was released on July 8, 2020. The number represents a slight downtick of just over 2 million warranty scam calls as compared to May 2020, w......
ProGuard Warranty announced today that they have formed a partnership with RepairPal to bring their network of Certified repair facilities to ProGuard's base of independent and franchise dealers across the United States. With vehicle service contract companies and auto repair fa......
Amynta Group, a premier insurance services provider of property & casualty and warranty protection products and services, has acquired Pivotal Solutions Inc., based in Fishers, Indiana. Founded in 1999, Pivotal Solutions is a strategic partner to automotive dealer groups, providi......
GWC Warranty announces the launch of significant updates to their core vehicle service contract offering that allows dealers to provide even better levels of coverage and more options for consumers. These enhancements to the already expansive vehicle service contract product were......
Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and services, has acquired the surety operations of Aspen Insurance, the Insurance Segment of Aspen Insurance Holdings Limited. The business will now operate as Amynta Sure......
Auto service contracts are sold by vehicle manufacturers, auto dealers, and independent providers. If you’re considering a service contract, shop around so you understand exactly what you’re buying.
The California Department of Insurance (CDI) issued a Cease and Desist Order effective immediately upon Omega Vehicle Services, LLC doing business as Delta Auto Protect, and its controlling manager, Charles Seruya, for allegedly selling illegal Vehicle Service Contracts (“VSCs......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
If you have a Nokia phone with a warranty that was set to expire in the two month period starting March 15, 2020, chances are that your warranty will be extended for an additional 60 days according to the manufacturer. The warranty extension is due to disruptions during the COVID......
On Thursday, June 25th Magistrate Judge Christine A. Nowak of The Texas Eastern District of US District Court approved a Motion for Leave to Appear Telephonically filed by the Defendants filed the previous day. The Plaintiff, Craig Cunningham of Texas, initially filed the Roboc......
For the second consecutive month, auto warranty scam robocalls topped YouMail's robocall index, which measures the volume of robocalls received by Americans each month. YouMail,estimates that U.S. consumers ......
Pennsylvania Attorney General Josh Shapiro has filed a lawsuit against a company he believes is deceptively selling service contracts to Pennsylvania senior citizens and other residents. The suit was filed against THS Group LLC, d/b/a Total Home Protection and its owners, father......
Kingsway Financial Services Inc. filed its quarterly report on Form 10-Q for the three and six months ended June 30, 2020, which includes the following highlights: • For the three months ended June 30, 2020, operating income was essentially breakeven, compared to ......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
The U.S. District Court for the Eastern District of New York entered a consent decree imposing a permanent injunction barring two individuals and two companies that transmitted massive volumes of fraudulent robocalls from conveying any telephone calls into the U.S. telephone syst......
Attorney General Kwame Raoul, as part of the State Attorneys General Robocall Working Group, issued a letter to the Federal Communications Commission (FCC) encouraging continued collaboration among state attorneys general and telecom companies to coordinate tracing back illegal r......
APCO Holdings, LLC announced the launch of MemberCare, a new brand of vehicle protection products that will be sold through credit unions. MemberCare offers credit unions the ability to provide additional value to their members by helping them protect their new and used-vehicle p......
AmTrust Financial Services,Inc.(“AmTrust”or the “Company”)today announced that its Board of Directors has approved a cash dividend per share on the following series of non-cumulative preferred stock. The cash dividend are as follows: Series Rate&ems......
On March 3, Arizona Attorney General Mark Brnovich announced his list of Top 10 Consumer Fraud Complaints for 2019. Home Warranties, a target of the AG's investigations made the list at number 5. According to the AG's website, the top 10 consumer fraud complaints in 2019 are: 1. ......
The home warranty company known for their concierge level services, Liberty Home Guard, announced today that they have received their license to operate in the states of Arkansas and Massachusetts. This will mark the 38th and 39th states (including Washington DC) where Liberty Ho......
Extended warranty administrator Interstate National Dealer Services, Inc. lost a bid last week to have a robocall class action lawsuit filed against the company in March dismissed. INDS had argued that they were neither directly or vicariously liable for an extended warranty robo......
Extended auto warranty scam robocalls topped the YouMail robocall index for the first time in July 2020. YouMail estimates in their latest report that consumers received 208.4 million car warranty scam roboc......
UPDATE: On May 5, 2020, Peggy Kuo, United States Magistrate Judge in United States District Court, Eastern District of New York scheduled an initial conference for all parties involved in Kopelevich v. Desilva Automotive Services, LLC et al, case number 1:20-cv-0......
On June 11, 2020, Defendant National Car Cure, LLC filed a motion in United States District Court for dismissal of case 4:19-cv-00896, Cunningham v. Matrix Financial Services, LLC et al. The lawsuit alleges the Defendants violated the TCPA by placing illegal robocalls to sell ext......
Samsung announced it's global response to the COVID-19 pandemic on March 3, 2020. The press release stated, "We have restricted business travel to only mission-critical journeys and have strongly advised employees to work from home where possible. Additionally, we have closed so......
A telecom provider accused of carrying extended warranty scam robocalls is shut down as Michigan Attorney General Dana Nessel announced a settlement agreement requiring a California-based Voice Over Internet Protocol (VoIP) voice service provider, MODOK LLC, to exit the VoIP tel......
An analysis of data released by the U.S. Treasury department and the Small Business Association (SBA) reveals that the parent of CarShield, NRRM, LLC, received a Paycheck Protection Program loan of between $5 million and $10 million dollars. NRRM is one of 30 businesses in the St......
Frontdoor, Inc. (NASDAQ: FTDR), parent company of home warranty provider American Home Shield, announced first-quarter 2020 results. First-quarter 2020 revenue increased eight percent over the prior year period. Renewal revenue increased 10 percent, due to improved price realiz......
On Thursday, a New York resident filed a federal lawsuit in the Eastern District of New York against Desilva Automotive Services, LLC, which does business under the name Allied Vehicle Protection, its owner, and other parties who do business with the firm. Mikhail Kopelevich of ......
American Guardian Warranty Services, Inc. (AGWS), an industry leading finance and insurance (F&I) provider that offers products and services in the automotive, RV, powersports, marine, and commercial trucking markets, has announced brand new product additions to their Appearance ......
iA Financial Corporation Inc. (TSX: IAG), the holding company of iA Financial Group, announces that it has concluded the acquisition of the American company IAS Parent Holdings, Inc. and its subsidiaries. The agreement to acquire IAS was announced December 4, 2019. Based in Aust......
AUL Corp., one of the nation’s leading automotive finance and insurance (F&I) providers, today launched a new vehicle service contract product covering the increasingly complex technology systems found in today’s vehicles, announced Jason Garner, AUL’s Senior Vice President......
A lawsuit accusing National Car Cure, LLC, SunPath LTD., and SunPath Funding, LLC of violating, among other things, the Telephone Consumer Protection Act of 1991(TCPA) was moved from the Circuit Court of the Twentieth Judicial Circuit in St. Clair County, to United States Distric......
Porsche is extending the new car warranty by a further three months for all cars with a new car warranty expiring between 1 March 2020 and 31 May 2020. This measure is free of charge for customers and is valid worldwide. The sports car manufacturer is responding with this measur......
Portfolio Holding Inc. today announced it has agreed to acquire National Automotive Experts/NWAN, a Strongsville, Ohio-based F&I products provider and administrator. Executives said the acquisition unites complementary companies with strong suites of products and services but min......
HomeServe USA, a leading provider of home repair solutions serving more than 4.2 million customers across the US and Canada, will acquire Chattanooga, Tennessee-based Sunbelt Group’s ServLine business division (https://www.servline.com/), a National Rural Water Association (NRW......
AmTrust Financial Services, Inc., a global specialty property and casualty insurer and leading underwriter of extended warranties, today released its first "AmTrust 2020 Extended Auto Warranty Advisor." The report identifies common trends for extended warranties and claim payouts......
Four companies related to the parent company of Chicago-based extended warranty and vehicle service contract funder Mepco were approved for U.S. Government backed Paycheck Protection Program (PPP) loans in May of 2020.
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Colonnade Advisors recently released a report addressing the of the auto inspection and warranty claims management sector. Colonnade is a market leader in the Automotive F&I mergers and acquisition, recently assisting in the sale of Smart AutoCare to Tiptree, Inc. The whitepap......
PARRIS Law Firm of Lancaster, CA filed a nationwide class action lawsuit against technology giant Apple Inc. (NASDAQ: AAPL) on behalf of class members on May 6, 2020, alleging, among other items, that the company violated the Song-Beverly Warranty Act. The lawsuit, filed in the N......
NXM Labs Inc. today announced NXM CyberSafe®, the world's first insurance-backed cyber security warranty program for connected consumer devices, was named the winner of the 2020 TWICE VIP Award in the Warranty Services category. NXM CyberSafe, which enhances a manufacturer's exi......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
Audi is offering its customers an extension of new car and extended warranties. This measure is being introduced short-term in many markets around the world as many customers have been, or still are, unable to visit an Audi dealership and report their warranty claims due to the......
I'm going to start this off by saying that I'm no angel. Back when I was on the phones, I could sell. I sold extended warranties to people who didn't want them or didn't need them for way too much money. I could rebut anything. Need to ask your wife? "I thought you were the man ......
On Monday, July 20, 2020, a Joint Stipulation for Dismissal with Prejudice was approved by Chief Judge Nancy J. Rosenstengel in the extended warranty robocall lawsuit Timmerman v. National Car Cure, LLC et al, case number 3:20-cv-00590 in Illinois Southern District Court. The am......
An investigation into a Paycheck Protection Program loan database provided by the U.S. Treasury Department and the Small Business Association has revealed that at least fourteen automobile extended warranty administrators or related entities were approved for PPP loans. The loan......
GWC Warranty, a provider of F&I solutions for used vehicles, announces a partnership with, Darwin Automotive (“Darwin”) an automotive software provider that enables a seamless, transparent, shopping experience while increasing profitability.. GWC is now a Preferred Partner fo......
ServicePower, a leading field service management software company focused on transforming service experiences, today announced that the warranty division of the Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and service......
An investigation into a Paycheck Protection Program loan database provided by the U.S. Treasury Department and the Small Business Association has revealed that at least fourteen automobile extended warranty administrators or related entities were approved for PPP loans. The loan......
Kingsway Financial Services Inc. filed its quarterly report on Form 10-Q for the three and six months ended June 30, 2020, which includes the following highlights: • For the three months ended June 30, 2020, operating income was essentially breakeven, compared to ......
A telecom provider accused of carrying extended warranty scam robocalls is shut down as Michigan Attorney General Dana Nessel announced a settlement agreement requiring a California-based Voice Over Internet Protocol (VoIP) voice service provider, MODOK LLC, to exit the VoIP tel......
GWC Warranty announces the launch of significant updates to their core vehicle service contract offering that allows dealers to provide even better levels of coverage and more options for consumers. These enhancements to the already expansive vehicle service contract product were......
HomeServe USA, a provider of home emergency repair service plans, announced a new partnership with United Pipeline Limited (UPL) to offer optional home repair service plans to their residential customers in Indiana, Ohio, Pennsylvania, Virginia and West Virginia states served by......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
ProGuard Warranty is collaborating with SiriusXM to offer their customers nationwide a three-month SiriusXM subscription, included at no extra cost, with the purchase of any ProGuard protection plan for their vehicle. Eligible customers with a factory installed SiriusXM radio wil......
Alpha Warranty Services was honored as Veteran-Owned Business of the Year, winning a Bronze Stevie® Award, in the 18th Annual American Business Awards® announced May 18th. This is the second time Alpha has been recognized in this category, winning a Silver Stevie® Award in 201......
Pennsylvania Attorney General Josh Shapiro has filed a lawsuit against a company he believes is deceptively selling service contracts to Pennsylvania senior citizens and other residents. The suit was filed against THS Group LLC, d/b/a Total Home Protection and its owners, father......
AmTrust Financial Services,Inc.(“AmTrust”or the “Company”)today announced that its Board of Directors has approved a cash dividend per share on the following series of non-cumulative preferred stock. The cash dividend are as follows: Series Rate&ems......
Auto service contracts are sold by vehicle manufacturers, auto dealers, and independent providers. If you’re considering a service contract, shop around so you understand exactly what you’re buying.
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced the closing of the sale of its investment in Iké Asistencia (Iké) and certain of its affiliates. Iké is a servic......
PayLink Direct, a provider of financial services, payment plan programs, and transaction processing for the extended service contract industry announced an expansion of its services to all Canadian Provinces on Feburary 12, 2020. According to their press release, PayLink Direct h......
Minnesota Attorney General Keith Ellison today announced that his office has obtained a settlement that bans AutoAssure, LLC, also known as Vehicle Services Department, from marketing in Minnesota......
Lone Wolf Technologies announced today an integration with First American Home Warranty, one of the leading home warranty providers in the nation and a subsidiary of First American Financial Corporation. Real estate agents may access First American Home Warranty's flexible soluti......
A declaratory ruling issued on June 25th by the Federal Communications Commission could open the door for telemarketers of extended warranties and other products to further exploit loopholes in the TCPA. The Telephone Consumer Protection Act (TCPA) was implemented in the early 19......
Automotive analytics firm J.D. Power released its 34th annual Initial Quality Study, which assesses issues experienced by owner's of new 2020 model-year vehicles in the first 90 days of ownership. The study is a snapshot of problems new car owners have with their vehicles, inc......
On June 17, the US Securities and Exchange Commission announced charges against AmTrust Financial Services, Inc. and its former CFO Ronald E. Pipoly Jr. for failure to disclose material facts relating to how AmTrust estimated its insurance losses and reserves. The filing specifi......
EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of its re-imagined Motorist Assistance Plan (MAP®) vehicle service contract (VSC). This newly-engineered VSC provides dealers the potential to increase VSC sales by 15 per......
The National Association of Attorneys General (NAAG) sent a letter calling on USTelecom, the leading organization representing telecommunications providers, and its Industry Traceback Group (ITG) to continue its collaboration with state attorneys general by bolstering technologic......
A class action lawsuit filed against Matrix Warranty Solutions, Inc. and Car Protection USA was moved from the US District Court Northern District of Georgia to the Northern District of Texas on Thursday, April 30th at the request of the defendants. Car Protection USA, doing bus......
A settlement has been reached on behalf of nearly 500,000 current and former owners of Trane and American Standard air conditioners manufactured with an unapproved rust inhibitor that caused many units to fail. The plaintiffs in the class action suit were represented by James C. ......
AutoNation, Inc. (NYSE: AN), America's largest and most recognized automotive retailer, today reported first quarter 2020 GAAP net loss from continuing operations of $232 million, or $2.58 per share, compared to net income from continuing operations of $92 million, or $1.02 per s......
On Thursday, April 16th a class action lawsuit was filed against CarGuard Administration, Inc., Vehicle Protection Specialists LLC and AutoProtecht LLC. The complaint, with lead Plaintiffs Joseph Barrett and Matthew Silverman, alleges that telemarketers Vehicle Protection Special......
NXM Labs Inc. today announced NXM CyberSafe®, the world's first insurance-backed cyber security warranty program for connected consumer devices, was named the winner of the 2020 TWICE VIP Award in the Warranty Services category. NXM CyberSafe, which enhances a manufacturer's exi......
Extended warranty administrator Interstate National Dealer Services, Inc. lost a bid last week to have a robocall class action lawsuit filed against the company in March dismissed. INDS had argued that they were neither directly or vicariously liable for an extended warranty robo......
Kingsway Financial Services Inc. filed its quarterly report on Form 10-Q for the three and six months ended June 30, 2020, which includes the following highlights: • For the three months ended June 30, 2020, operating income was essentially breakeven, compared to ......
EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of its re-imagined Motorist Assistance Plan (MAP®) vehicle service contract (VSC). This newly-engineered VSC provides dealers the potential to increase VSC sales by 15 per......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
AmTrust Financial Services,Inc.(“AmTrust”or the “Company”)today announced that its Board of Directors has approved a cash dividend per share on the following series of non-cumulative preferred stock. The cash dividend are as follows: Series Rate&ems......
AUL Corp., one of the nation’s leading automotive finance and insurance (F&I) providers, today launched a new vehicle service contract product covering the increasingly complex technology systems found in today’s vehicles, announced Jason Garner, AUL’s Senior Vice President......
With the launch of Genesis Concierge, Genesis Motor America takes a massive step forward in its delivery of an unparalleled, bespoke guest experience for its customers. The national “white glove” program kicks off May 11, giving customers their own personal concierge to act a......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced it has acquired American Financial & Automotive Services, Inc. (AFAS). AFAS is a provider of auto finance and insur......
According to a filing on June 5th, 2020 in the Massachusetts District of the United Stated District Court, Plaintiffs Joseph Barrett and Matthew Silverman have tentatively reached a settlement with Defendants CarGuard Administration, Vehicle Protection Specialists, and Auto Prote......
