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The U.S. District Court for the Eastern District of New York entered a consent decree imposing a permanent injunction barring two individuals and two companies that transmitted massive volumes of fraudulent robocalls from conveying any telephone calls into the U.S. telephone syst......
A declaratory ruling issued on June 25th by the Federal Communications Commission could open the door for telemarketers of extended warranties and other products to further exploit loopholes in the TCPA. The Telephone Consumer Protection Act (TCPA) was implemented in the early 19......
The Federal Communications Commission today proposed a $225 million fine against Texas-based health insurance telemarketers for apparently making approximately 1 billion illegally spoofed robocalls. This is the largest proposed fine in the FCC’s 86-year history, reflecting the......
Americans received just under 4.1 billion robocalls in March, a 15.7% decline from February. The month of March averaged over 132 million calls per day, or roughly 1,533 calls per second, a whopping 20% decline from the 166 million robocalls per day in January. March robocalls we......
Auto service contracts are sold by vehicle manufacturers, auto dealers, and independent providers. If you’re considering a service contract, shop around so you understand exactly what you’re buying.
If you own a vehicle and a phone, you may receive calls from scammers posing as representatives of a car dealer, manufacturer or insurer telling you that your auto warranty or insurance is about to expire. The call will include some sort of pitch for renewing your warranty or pol......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
Americans received around 147.2 million extended warranty scam robocalls in June 2020 according to the YouMail Robocall Index's report which was released on July 8, 2020. The number represents a slight downtick of just over 2 million warranty scam calls as compared to May 2020, w......
For the second consecutive month, auto warranty scam robocalls topped YouMail's robocall index, which measures the volume of robocalls received by Americans each month. YouMail,estimates that U.S. consumers ......
Americans received just under 2.9 billion robocalls in April, a 30% decline from March. The month of April averaged over 95 million calls per day, or roughly 1,104 calls per second, a whopping 44% decline from the 172 million robocalls per day in February. April robocalls were al......
Extended auto warranty scam robocalls topped the YouMail robocall index for the first time in July 2020. YouMail estimates in their latest report that consumers received 208.4 million car warranty scam roboc......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
On Thursday, June 25th Magistrate Judge Christine A. Nowak of The Texas Eastern District of US District Court approved a Motion for Leave to Appear Telephonically filed by the Defendants filed the previous day. The Plaintiff, Craig Cunningham of Texas, initially filed the Roboc......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
On Thursday, April 16th a class action lawsuit was filed against CarGuard Administration, Inc., Vehicle Protection Specialists LLC and AutoProtecht LLC. The complaint, with lead Plaintiffs Joseph Barrett and Matthew Silverman, alleges that telemarketers Vehicle Protection Special......
On June 11, 2020, Defendant National Car Cure, LLC filed a motion in United States District Court for dismissal of case 4:19-cv-00896, Cunningham v. Matrix Financial Services, LLC et al. The lawsuit alleges the Defendants violated the TCPA by placing illegal robocalls to sell ext......
Ooma, Inc., a smart communications platform for businesses and consumers, today announced results of a survey on how robocalls hurt the bottom line of small businesses. The survey of 500 business owners and managers in the United States, sponsored by Ooma, found that 84 percent g......
Extended car warranty seller Greenlight Auto Protection of St. Charles, Missouri which does business as Auto Protection Club stands accused of violating the Telephone Consumer Protection Act (TCPA) in a class-action lawsuit filed in the Eastern District of Missouri - Eastern Divi......
According to a filing on June 5th, 2020 in the Massachusetts District of the United Stated District Court, Plaintiffs Joseph Barrett and Matthew Silverman have tentatively reached a settlement with Defendants CarGuard Administration, Vehicle Protection Specialists, and Auto Prote......
A class action lawsuit filed against Matrix Warranty Solutions, Inc. and Car Protection USA was moved from the US District Court Northern District of Georgia to the Northern District of Texas on Thursday, April 30th at the request of the defendants. Car Protection USA, doing bus......
A lawsuit accusing National Car Cure, LLC, SunPath LTD., and SunPath Funding, LLC of violating, among other things, the Telephone Consumer Protection Act of 1991(TCPA) was moved from the Circuit Court of the Twentieth Judicial Circuit in St. Clair County, to United States Distric......
Attorney General Kwame Raoul, as part of the State Attorneys General Robocall Working Group, issued a letter to the Federal Communications Commission (FCC) encouraging continued collaboration among state attorneys general and telecom companies to coordinate tracing back illegal r......
No matter your age, no one is immune to scams. But older adults report higher median losses. Why is that? Scammers often target this group with schemes, such as investment fraud and romance scams, where victims lose thousands of dollars. Watch out for these tricks and techniques ......
UPDATE: On May 5, 2020, Peggy Kuo, United States Magistrate Judge in United States District Court, Eastern District of New York scheduled an initial conference for all parties involved in Kopelevich v. Desilva Automotive Services, LLC et al, case number 1:20-cv-0......
On Thursday, a New York resident filed a federal lawsuit in the Eastern District of New York against Desilva Automotive Services, LLC, which does business under the name Allied Vehicle Protection, its owner, and other parties who do business with the firm. Mikhail Kopelevich of ......
LG announced a decision to extend the warranty 60 days on certain consumer electronics with a warranty that is expiring between April 1 and June 30, 2020 in response to the COVID-19 pandemic. The announcement was made on LG's support website under the headline "Peace of Mind in U......
Americans received just over 4.8 billion robocalls in February, a 1.7% increase from January. The month of February averaged over 166 million robocalls per day, or 1,925 robocalls per second, up almost 9% from January. These latest monthly figures come from YouMail, a totally fre......
Minnesota Attorney General Keith Ellison today announced that his office has obtained a settlement that bans AutoAssure, LLC, also known as Vehicle Services Department, from marketing in Minnesota......
Saturdays and Sundays are, for the most part peaceful. "Why," you ask, "my weekends are insane. There's never enough time to get everything done, and the next thing you know, it 9 o'clock on Sunday night." Agreed. The thing that makes the weekend peaceful for me is that my phone......
On Monday, July 20, 2020, a Joint Stipulation for Dismissal with Prejudice was approved by Chief Judge Nancy J. Rosenstengel in the extended warranty robocall lawsuit Timmerman v. National Car Cure, LLC et al, case number 3:20-cv-00590 in Illinois Southern District Court. The am......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
An oldy-but-a-goody is making its way back around — the vehicle warranty scam. The call comes from a local area code, even indicating the town you live in or one nearby, and first greets you with an urgent recording. “If you don’t choose to stay on the line and speak to on......
The National Association of Attorneys General (NAAG) sent a letter calling on USTelecom, the leading organization representing telecommunications providers, and its Industry Traceback Group (ITG) to continue its collaboration with state attorneys general by bolstering technologic......
Extended car warranty telemarketers who illegally robodial consumers face strict new fines for intentionally violating the Telephone Consumer Protection Act of 1991 (TCPA) under new provisions the Federal Communications Commission outlined in the TRACED Act. The penalty for inte......
On May 1, The Federal Communications Commission issued an order that will end the practice of warning most robocallers before issuing penalties for violating the law and for harassing consumers with unwanted robocalls. Such warnings were previously required by law until the TRAC......
Extended warranty administrator Interstate National Dealer Services, Inc. lost a bid last week to have a robocall class action lawsuit filed against the company in March dismissed. INDS had argued that they were neither directly or vicariously liable for an extended warranty robo......
ServicePower, a leading field service management software company focused on transforming service experiences, today announced that the warranty division of the Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and service......
The parties in litigation involving LG refrigerators today announce a class action settlement that resolves multiple cases consolidated in federal court in New Jersey. The court granted preliminary approval of the settlement in Bentley, et al. v. LG Electronics U.S.A., Inc., No. ......
Tech giant Apple Inc. (NASDAQ: AAPL) is facing a second class-action lawsuit over connectivity issues related to the iPhone XR. The new suit was filed by Ahdoot & Wolfson PC. on behalf of the class in the San Jose Division of the United Stated District Court/Northern District of......
With the launch of Genesis Concierge, Genesis Motor America takes a massive step forward in its delivery of an unparalleled, bespoke guest experience for its customers. The national “white glove” program kicks off May 11, giving customers their own personal concierge to act a......
The California Department of Insurance (CDI) issued a Cease and Desist Order effective immediately upon Omega Vehicle Services, LLC doing business as Delta Auto Protect, and its controlling manager, Charles Seruya, for allegedly selling illegal Vehicle Service Contracts (“VSCs......
On March 3, Arizona Attorney General Mark Brnovich announced his list of Top 10 Consumer Fraud Complaints for 2019. Home Warranties, a target of the AG's investigations made the list at number 5. According to the AG's website, the top 10 consumer fraud complaints in 2019 are: 1. ......
The U.S. District Court for the Eastern District of New York entered a consent decree imposing a permanent injunction barring two individuals and two companies that transmitted massive volumes of fraudulent robocalls from conveying any telephone calls into the U.S. telephone syst......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
Consumers thinking about purchasing a new vehicle this Fourth of July holiday weekend should consider looking at the used vehicle market, according to the car shopping experts at Edmunds. Edmunds' experts note that selection and savings are currently limited in the new vehicle ma......
A settlement has been reached on behalf of nearly 500,000 current and former owners of Trane and American Standard air conditioners manufactured with an unapproved rust inhibitor that caused many units to fail. The plaintiffs in the class action suit were represented by James C. ......
Americans received just over 4.8 billion robocalls in February, a 1.7% increase from January. The month of February averaged over 166 million robocalls per day, or 1,925 robocalls per second, up almost 9% from January. These latest monthly figures come from YouMail, a totally fre......
Ooma, Inc., a smart communications platform for businesses and consumers, today announced results of a survey on how robocalls hurt the bottom line of small businesses. The survey of 500 business owners and managers in the United States, sponsored by Ooma, found that 84 percent g......
