YOUR SOURCE FOR WARRANTY NEWS
Audi is offering its customers an extension of new car and extended warranties. This measure is being introduced short-term in many markets around the world as many customers have been, or still are, unable to visit an Audi dealership and report their warranty claims due to the......
AmTrust Financial Services, Inc., a global specialty property and casualty insurer and leading underwriter of extended warranties, today released its first "AmTrust 2020 Extended Auto Warranty Advisor." The report identifies common trends for extended warranties and claim payouts......
Kingsway Financial Services Inc. filed its quarterly report on Form 10-Q for the three and six months ended June 30, 2020, which includes the following highlights: • For the three months ended June 30, 2020, operating income was essentially breakeven, compared to ......
LG announced a decision to extend the warranty 60 days on certain consumer electronics with a warranty that is expiring between April 1 and June 30, 2020 in response to the COVID-19 pandemic. The announcement was made on LG's support website under the headline "Peace of Mind in U......
Porsche is extending the new car warranty by a further three months for all cars with a new car warranty expiring between 1 March 2020 and 31 May 2020. This measure is free of charge for customers and is valid worldwide. The sports car manufacturer is responding with this measur......
If you have a Nokia phone with a warranty that was set to expire in the two month period starting March 15, 2020, chances are that your warranty will be extended for an additional 60 days according to the manufacturer. The warranty extension is due to disruptions during the COVID......
Americans received around 147.2 million extended warranty scam robocalls in June 2020 according to the YouMail Robocall Index's report which was released on July 8, 2020. The number represents a slight downtick of just over 2 million warranty scam calls as compared to May 2020, w......
I'm going to start this off by saying that I'm no angel. Back when I was on the phones, I could sell. I sold extended warranties to people who didn't want them or didn't need them for way too much money. I could rebut anything. Need to ask your wife? "I thought you were the man ......
Extended warranty administrator Interstate National Dealer Services, Inc. lost a bid last week to have a robocall class action lawsuit filed against the company in March dismissed. INDS had argued that they were neither directly or vicariously liable for an extended warranty robo......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
The National Association of Attorneys General (NAAG) sent a letter calling on USTelecom, the leading organization representing telecommunications providers, and its Industry Traceback Group (ITG) to continue its collaboration with state attorneys general by bolstering technologic......
PARRIS Law Firm of Lancaster, CA filed a nationwide class action lawsuit against technology giant Apple Inc. (NASDAQ: AAPL) on behalf of class members on May 6, 2020, alleging, among other items, that the company violated the Song-Beverly Warranty Act. The lawsuit, filed in the N......
On Thursday, June 25th Magistrate Judge Christine A. Nowak of The Texas Eastern District of US District Court approved a Motion for Leave to Appear Telephonically filed by the Defendants filed the previous day. The Plaintiff, Craig Cunningham of Texas, initially filed the Roboc......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
The parties in litigation involving LG refrigerators today announce a class action settlement that resolves multiple cases consolidated in federal court in New Jersey. The court granted preliminary approval of the settlement in Bentley, et al. v. LG Electronics U.S.A., Inc., No. ......
Auto service contracts are sold by vehicle manufacturers, auto dealers, and independent providers. If you’re considering a service contract, shop around so you understand exactly what you’re buying.
On June 11, 2020, Defendant National Car Cure, LLC filed a motion in United States District Court for dismissal of case 4:19-cv-00896, Cunningham v. Matrix Financial Services, LLC et al. The lawsuit alleges the Defendants violated the TCPA by placing illegal robocalls to sell ext......
On Monday, July 20, 2020, a Joint Stipulation for Dismissal with Prejudice was approved by Chief Judge Nancy J. Rosenstengel in the extended warranty robocall lawsuit Timmerman v. National Car Cure, LLC et al, case number 3:20-cv-00590 in Illinois Southern District Court. The am......
Extended car warranty seller Greenlight Auto Protection of St. Charles, Missouri which does business as Auto Protection Club stands accused of violating the Telephone Consumer Protection Act (TCPA) in a class-action lawsuit filed in the Eastern District of Missouri - Eastern Divi......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced the closing of the sale of its investment in Iké Asistencia (Iké) and certain of its affiliates. Iké is a servic......
Audi is offering its customers an extension of new car and extended warranties. This measure is being introduced short-term in many markets around the world as many customers have been, or still are, unable to visit an Audi dealership and report their warranty claims due to the......
Samsung announced it's global response to the COVID-19 pandemic on March 3, 2020. The press release stated, "We have restricted business travel to only mission-critical journeys and have strongly advised employees to work from home where possible. Additionally, we have closed so......
PayLink Direct, a provider of financial services, payment plan programs, and transaction processing for the extended service contract industry announced an expansion of its services to all Canadian Provinces on Feburary 12, 2020. According to their press release, PayLink Direct h......
An oldy-but-a-goody is making its way back around — the vehicle warranty scam. The call comes from a local area code, even indicating the town you live in or one nearby, and first greets you with an urgent recording. “If you don’t choose to stay on the line and speak to on......
Spectrum Automotive Holdings Corp., an agent, marketer and administrator of finance and insurance products for the U.S. automotive market, today announced the acquisition of CalTex Protective Coatings, the largest manufacturer and provider of automotive appearance protection prod......
A telecom provider accused of carrying extended warranty scam robocalls is shut down as Michigan Attorney General Dana Nessel announced a settlement agreement requiring a California-based Voice Over Internet Protocol (VoIP) voice service provider, MODOK LLC, to exit the VoIP tel......
Consumers thinking about purchasing a new vehicle this Fourth of July holiday weekend should consider looking at the used vehicle market, according to the car shopping experts at Edmunds. Edmunds' experts note that selection and savings are currently limited in the new vehicle ma......
A settlement has been reached on behalf of nearly 500,000 current and former owners of Trane and American Standard air conditioners manufactured with an unapproved rust inhibitor that caused many units to fail. The plaintiffs in the class action suit were represented by James C. ......
Extended car warranty telemarketers who illegally robodial consumers face strict new fines for intentionally violating the Telephone Consumer Protection Act of 1991 (TCPA) under new provisions the Federal Communications Commission outlined in the TRACED Act. The penalty for inte......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
American Guardian Warranty Services, Inc. (AGWS), an industry leading finance and insurance (F&I) provider that offers products and services in the automotive, RV, powersports, marine, and commercial trucking markets, has announced brand new product additions to their Appearance ......
On May 1, The Federal Communications Commission issued an order that will end the practice of warning most robocallers before issuing penalties for violating the law and for harassing consumers with unwanted robocalls. Such warnings were previously required by law until the TRAC......
Hyundai Motor Company today launched a warranty extension policy for its vehicles worldwide, which includes America’s Best Warranty for customers in the United States. The program aims to support Hyundai customers who may face difficulties in getting vehicles serviced and repai......
Saturdays and Sundays are, for the most part peaceful. "Why," you ask, "my weekends are insane. There's never enough time to get everything done, and the next thing you know, it 9 o'clock on Sunday night." Agreed. The thing that makes the weekend peaceful for me is that my phone......
Extended auto warranty scam robocalls topped the YouMail robocall index for the first time in July 2020. YouMail estimates in their latest report that consumers received 208.4 million car warranty scam roboc......
UPDATE: On May 5, 2020, Peggy Kuo, United States Magistrate Judge in United States District Court, Eastern District of New York scheduled an initial conference for all parties involved in Kopelevich v. Desilva Automotive Services, LLC et al, case number 1:20-cv-0......
On Thursday, a New York resident filed a federal lawsuit in the Eastern District of New York against Desilva Automotive Services, LLC, which does business under the name Allied Vehicle Protection, its owner, and other parties who do business with the firm. Mikhail Kopelevich of ......
A lawsuit accusing National Car Cure, LLC, SunPath LTD., and SunPath Funding, LLC of violating, among other things, the Telephone Consumer Protection Act of 1991(TCPA) was moved from the Circuit Court of the Twentieth Judicial Circuit in St. Clair County, to United States Distric......
Suburban Chicago-based warranty provider American Guardian Warranty Services, Inc. was the recipient of a large, government-backed Paycheck Protection Program (PPP) loan according to a database provided by the U.S. Treasury Department and the Small Business Association (SBA). The......
An analysis of data released by the U.S. Treasury department and the Small Business Association (SBA) reveals that the parent of CarShield, NRRM, LLC, received a Paycheck Protection Program loan of between $5 million and $10 million dollars. NRRM is one of 30 businesses in the St......
AmTrust Financial Services,Inc.(“AmTrust”or the “Company”)today announced that its Board of Directors has approved a cash dividend per share on the following series of non-cumulative preferred stock. The cash dividend are as follows: Series Rate&ems......
The California Department of Insurance (CDI) issued a Cease and Desist Order effective immediately upon Omega Vehicle Services, LLC doing business as Delta Auto Protect, and its controlling manager, Charles Seruya, for allegedly selling illegal Vehicle Service Contracts (“VSCs......
Minnesota Attorney General Keith Ellison today announced that his office has obtained a settlement that bans AutoAssure, LLC, also known as Vehicle Services Department, from marketing in Minnesota......
Extended auto warranty scam robocalls topped the YouMail robocall index for the first time in July 2020. YouMail estimates in their latest report that consumers received 208.4 million car warranty scam roboc......
On Monday, July 20, 2020, a Joint Stipulation for Dismissal with Prejudice was approved by Chief Judge Nancy J. Rosenstengel in the extended warranty robocall lawsuit Timmerman v. National Car Cure, LLC et al, case number 3:20-cv-00590 in Illinois Southern District Court. The am......
ProGuard Warranty announced today that they have formed a partnership with RepairPal to bring their network of Certified repair facilities to ProGuard's base of independent and franchise dealers across the United States. With vehicle service contract companies and auto repair fa......
Extended car warranty seller Greenlight Auto Protection of St. Charles, Missouri which does business as Auto Protection Club stands accused of violating the Telephone Consumer Protection Act (TCPA) in a class-action lawsuit filed in the Eastern District of Missouri - Eastern Divi......
Consumers thinking about purchasing a new vehicle this Fourth of July holiday weekend should consider looking at the used vehicle market, according to the car shopping experts at Edmunds. Edmunds' experts note that selection and savings are currently limited in the new vehicle ma......
On June 17, the US Securities and Exchange Commission announced charges against AmTrust Financial Services, Inc. and its former CFO Ronald E. Pipoly Jr. for failure to disclose material facts relating to how AmTrust estimated its insurance losses and reserves. The filing specifi......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
ProGuard Warranty is collaborating with SiriusXM to offer their customers nationwide a three-month SiriusXM subscription, included at no extra cost, with the purchase of any ProGuard protection plan for their vehicle. Eligible customers with a factory installed SiriusXM radio wil......
The Federal Communications Commission today proposed a $225 million fine against Texas-based health insurance telemarketers for apparently making approximately 1 billion illegally spoofed robocalls. This is the largest proposed fine in the FCC’s 86-year history, reflecting the......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
Attorney General Kwame Raoul, as part of the State Attorneys General Robocall Working Group, issued a letter to the Federal Communications Commission (FCC) encouraging continued collaboration among state attorneys general and telecom companies to coordinate tracing back illegal r......
No matter your age, no one is immune to scams. But older adults report higher median losses. Why is that? Scammers often target this group with schemes, such as investment fraud and romance scams, where victims lose thousands of dollars. Watch out for these tricks and techniques ......
The National Association of Attorneys General (NAAG) sent a letter calling on USTelecom, the leading organization representing telecommunications providers, and its Industry Traceback Group (ITG) to continue its collaboration with state attorneys general by bolstering technologic......
A class action lawsuit filed against Matrix Warranty Solutions, Inc. and Car Protection USA was moved from the US District Court Northern District of Georgia to the Northern District of Texas on Thursday, April 30th at the request of the defendants. Car Protection USA, doing bus......
A settlement has been reached on behalf of nearly 500,000 current and former owners of Trane and American Standard air conditioners manufactured with an unapproved rust inhibitor that caused many units to fail. The plaintiffs in the class action suit were represented by James C. ......
A certified pre-owned (CPO) vehicle offers some of the advantages of both new and used cars. CPO is a pre-owned car, meaning a lower price for shoppers, and the car is also certified, which means it's gone through a thorough inspection and comes with a manufacturer's warranty and......
UPDATE: On May 5, 2020, Peggy Kuo, United States Magistrate Judge in United States District Court, Eastern District of New York scheduled an initial conference for all parties involved in Kopelevich v. Desilva Automotive Services, LLC et al, case number 1:20-cv-0......
AmTrust Financial Services,Inc.(“AmTrust”or the “Company”)today announced that its Board of Directors has approved a cash dividend per share on the following series of non-cumulative preferred stock. The cash dividend are as follows: Series Rate&ems......
Two top officers of a north suburban subprime auto lending company have been indicted on federal fraud charges for allegedly misappropriating at least $5.3 million in company funds. James Collins was the Chief Executive Officer of Evanston-based Honor Finance LLC, and Robert D......
On May 1, The Federal Communications Commission issued an order that will end the practice of warning most robocallers before issuing penalties for violating the law and for harassing consumers with unwanted robocalls. Such warnings were previously required by law until the TRAC......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced the closing of the sale of its investment in Iké Asistencia (Iké) and certain of its affiliates. Iké is a servic......
The California Department of Insurance (CDI) issued a Cease and Desist Order effective immediately upon Omega Vehicle Services, LLC doing business as Delta Auto Protect, and its controlling manager, Charles Seruya, for allegedly selling illegal Vehicle Service Contracts (“VSCs......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
On Thursday, a New York resident filed a federal lawsuit in the Eastern District of New York against Desilva Automotive Services, LLC, which does business under the name Allied Vehicle Protection, its owner, and other parties who do business with the firm. Mikhail Kopelevich of ......
If you have a Nokia phone with a warranty that was set to expire in the two month period starting March 15, 2020, chances are that your warranty will be extended for an additional 60 days according to the manufacturer. The warranty extension is due to disruptions during the COVID......
Owners of Lenovo devices such as laptops, smartphones, and tablets with warranties expiring between March 15 and April 30, 2020 are getting a 75 day extension on their device's manufacturer warranty due to the global coronavirus pandemic. Lenovo announced the warranty extension ......
Ooma, Inc., a smart communications platform for businesses and consumers, today announced results of a survey on how robocalls hurt the bottom line of small businesses. The survey of 500 business owners and managers in the United States, sponsored by Ooma, found that 84 percent g......
If you own a vehicle and a phone, you may receive calls from scammers posing as representatives of a car dealer, manufacturer or insurer telling you that your auto warranty or insurance is about to expire. The call will include some sort of pitch for renewing your warranty or pol......
For the second consecutive month, auto warranty scam robocalls topped YouMail's robocall index, which measures the volume of robocalls received by Americans each month. YouMail,estimates that U.S. consumers ......
Four companies related to the parent company of Chicago-based extended warranty and vehicle service contract funder Mepco were approved for U.S. Government backed Paycheck Protection Program (PPP) loans in May of 2020.
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A declaratory ruling issued on June 25th by the Federal Communications Commission could open the door for telemarketers of extended warranties and other products to further exploit loopholes in the TCPA. The Telephone Consumer Protection Act (TCPA) was implemented in the early 19......
EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of its re-imagined Motorist Assistance Plan (MAP®) vehicle service contract (VSC). This newly-engineered VSC provides dealers the potential to increase VSC sales by 15 per......
A class action lawsuit filed against Matrix Warranty Solutions, Inc. and Car Protection USA was moved from the US District Court Northern District of Georgia to the Northern District of Texas on Thursday, April 30th at the request of the defendants. Car Protection USA, doing bus......
A certified pre-owned (CPO) vehicle offers some of the advantages of both new and used cars. CPO is a pre-owned car, meaning a lower price for shoppers, and the car is also certified, which means it's gone through a thorough inspection and comes with a manufacturer's warranty and......
On Thursday, April 16th a class action lawsuit was filed against CarGuard Administration, Inc., Vehicle Protection Specialists LLC and AutoProtecht LLC. The complaint, with lead Plaintiffs Joseph Barrett and Matthew Silverman, alleges that telemarketers Vehicle Protection Special......
AmTrust Financial Services, Inc., a global specialty property and casualty insurer and leading underwriter of extended warranties, today released its first "AmTrust 2020 Extended Auto Warranty Advisor." The report identifies common trends for extended warranties and claim payouts......
For the second consecutive month, auto warranty scam robocalls topped YouMail's robocall index, which measures the volume of robocalls received by Americans each month. YouMail,estimates that U.S. consumers ......
An investigation into a Paycheck Protection Program loan database provided by the U.S. Treasury Department and the Small Business Association has revealed that at least fourteen automobile extended warranty administrators or related entities were approved for PPP loans. The loan......
Extended warranty administrator Interstate National Dealer Services, Inc. lost a bid last week to have a robocall class action lawsuit filed against the company in March dismissed. INDS had argued that they were neither directly or vicariously liable for an extended warranty robo......
Kingsway Financial Services Inc. filed its quarterly report on Form 10-Q for the three and six months ended June 30, 2020, which includes the following highlights: • For the three months ended June 30, 2020, operating income was essentially breakeven, compared to ......
CNA Financial Corporation (NYSE: CNA) today announced second quarter 2020 net income of $151 million, or $0.55 per share, and core income of $99 million, or $0.36 per share. Property & Casualty Operations combined ratio for the second quarter was 112.3%. Underwriting results fo......
GWC Warranty announces the launch of significant updates to their core vehicle service contract offering that allows dealers to provide even better levels of coverage and more options for consumers. These enhancements to the already expansive vehicle service contract product were......
GWC Warranty, a provider of F&I solutions for used vehicles, announces a partnership with, Darwin Automotive (“Darwin”) an automotive software provider that enables a seamless, transparent, shopping experience while increasing profitability.. GWC is now a Preferred Partner fo......
Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and services, has acquired the surety operations of Aspen Insurance, the Insurance Segment of Aspen Insurance Holdings Limited. The business will now operate as Amynta Sure......
I'm going to start this off by saying that I'm no angel. Back when I was on the phones, I could sell. I sold extended warranties to people who didn't want them or didn't need them for way too much money. I could rebut anything. Need to ask your wife? "I thought you were the man ......
ProGuard Warranty announced today that they have formed a partnership with RepairPal to bring their network of Certified repair facilities to ProGuard's base of independent and franchise dealers across the United States. With vehicle service contract companies and auto repair fa......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
Owners of certain 2017 and 2018 received warranty extensions from Subaru covering their Starlink infotainment system for 5 years or 100,000 miles, whichever comes first. The system was previously covered under Subaru's 3 year / 36,000 miles new-car warranty. The warranty extens......
A declaratory ruling issued on June 25th by the Federal Communications Commission could open the door for telemarketers of extended warranties and other products to further exploit loopholes in the TCPA. The Telephone Consumer Protection Act (TCPA) was implemented in the early 19......
Extended car warranty telemarketers who illegally robodial consumers face strict new fines for intentionally violating the Telephone Consumer Protection Act of 1991 (TCPA) under new provisions the Federal Communications Commission outlined in the TRACED Act. The penalty for inte......
On Thursday, June 25th Magistrate Judge Christine A. Nowak of The Texas Eastern District of US District Court approved a Motion for Leave to Appear Telephonically filed by the Defendants filed the previous day. The Plaintiff, Craig Cunningham of Texas, initially filed the Roboc......
Saturdays and Sundays are, for the most part peaceful. "Why," you ask, "my weekends are insane. There's never enough time to get everything done, and the next thing you know, it 9 o'clock on Sunday night." Agreed. The thing that makes the weekend peaceful for me is that my phone......
On June 11, 2020, Defendant National Car Cure, LLC filed a motion in United States District Court for dismissal of case 4:19-cv-00896, Cunningham v. Matrix Financial Services, LLC et al. The lawsuit alleges the Defendants violated the TCPA by placing illegal robocalls to sell ext......
According to a filing on June 5th, 2020 in the Massachusetts District of the United Stated District Court, Plaintiffs Joseph Barrett and Matthew Silverman have tentatively reached a settlement with Defendants CarGuard Administration, Vehicle Protection Specialists, and Auto Prote......
APCO Holdings, LLC announced the launch of MemberCare, a new brand of vehicle protection products that will be sold through credit unions. MemberCare offers credit unions the ability to provide additional value to their members by helping them protect their new and used-vehicle p......
Colonnade Advisors recently released a report addressing the of the auto inspection and warranty claims management sector. Colonnade is a market leader in the Automotive F&I mergers and acquisition, recently assisting in the sale of Smart AutoCare to Tiptree, Inc. The whitepap......
