Samsung Extends Manufacturer's Warranty During Coronavirus Pandemic

Tony Russell • Electronics, Smartphone Warranty • April 6, 2020

Manufacturer's warranty extension is part of Samsung's global response to COVID-19

Samsung announced it's global response to the COVID-19 pandemic on March 3, 2020.

The press release stated, "We have restricted business travel to only mission-critical journeys and have strongly advised employees to work from home where possible. Additionally, we have closed some of our facilities and stores to support social distancing efforts, where necessary."

In navigating these uncertain times, Samsung has an important role to look after our employees, support our customers, and aid our communities.

As part of the announcement, Samsung extended the warranty for devices with expiring warranties during repair slowdowns during the global pandemic.

The release goes on to state, "For customers whose manufacturer warranty expires while our services are unavailable due to restrictions caused by COVID-19, we are offering a one-month extension from the date repair services become available again."

"In navigating these uncertain times, Samsung has an important role to look after our employees, support our customers, and aid our communities. We are dedicating resources to help those in need and help us, as a society, emerge stronger on the other side."