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The Federal Communications Commission today proposed a $225 million fine against Texas-based health insurance telemarketers for apparently making approximately 1 billion illegally spoofed robocalls. This is the largest proposed fine in the FCC’s 86-year history, reflecting the......
Pennsylvania Attorney General Josh Shapiro has filed a lawsuit against a company he believes is deceptively selling service contracts to Pennsylvania senior citizens and other residents. The suit was filed against THS Group LLC, d/b/a Total Home Protection and its owners, father......
On March 3, Arizona Attorney General Mark Brnovich announced his list of Top 10 Consumer Fraud Complaints for 2019. Home Warranties, a target of the AG's investigations made the list at number 5. According to the AG's website, the top 10 consumer fraud complaints in 2019 are: 1. ......
NXM Labs Inc. today announced NXM CyberSafe®, the world's first insurance-backed cyber security warranty program for connected consumer devices, was named the winner of the 2020 TWICE VIP Award in the Warranty Services category. NXM CyberSafe, which enhances a manufacturer's exi......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced the closing of the sale of its investment in Iké Asistencia (Iké) and certain of its affiliates. Iké is a servic......
PARRIS Law Firm of Lancaster, CA filed a nationwide class action lawsuit against technology giant Apple Inc. (NASDAQ: AAPL) on behalf of class members on May 6, 2020, alleging, among other items, that the company violated the Song-Beverly Warranty Act. The lawsuit, filed in the N......
Minnesota Attorney General Keith Ellison today announced that his office has obtained a settlement that bans AutoAssure, LLC, also known as Vehicle Services Department, from marketing in Minnesota......
On May 1, The Federal Communications Commission issued an order that will end the practice of warning most robocallers before issuing penalties for violating the law and for harassing consumers with unwanted robocalls. Such warnings were previously required by law until the TRAC......
If you are an owner of a Motorola smartphone with a warranty that is expiring between March 15 and April 30, 2020, you may be eligible for an additional 75 days of warranty coverage as a result of the COVID-19 global pandemic. Motorola, which is owned by Lenovo, announced the war......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
ProGuard Warranty announced today that they have formed a partnership with RepairPal to bring their network of Certified repair facilities to ProGuard's base of independent and franchise dealers across the United States. With vehicle service contract companies and auto repair fa......
The California Department of Insurance (CDI) issued a Cease and Desist Order effective immediately upon Omega Vehicle Services, LLC doing business as Delta Auto Protect, and its controlling manager, Charles Seruya, for allegedly selling illegal Vehicle Service Contracts (“VSCs......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today reported results for the first quarter ended March 31, 2020. “I am exceedingly proud of the dedication and resiliency demo......
Owners of Lenovo devices such as laptops, smartphones, and tablets with warranties expiring between March 15 and April 30, 2020 are getting a 75 day extension on their device's manufacturer warranty due to the global coronavirus pandemic. Lenovo announced the warranty extension ......
Extended car warranty telemarketers who illegally robodial consumers face strict new fines for intentionally violating the Telephone Consumer Protection Act of 1991 (TCPA) under new provisions the Federal Communications Commission outlined in the TRACED Act. The penalty for inte......
Ooma, Inc., a smart communications platform for businesses and consumers, today announced results of a survey on how robocalls hurt the bottom line of small businesses. The survey of 500 business owners and managers in the United States, sponsored by Ooma, found that 84 percent g......
EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced the launch of its re-imagined Motorist Assistance Plan (MAP®) vehicle service contract (VSC). This newly-engineered VSC provides dealers the potential to increase VSC sales by 15 per......
A class action lawsuit filed against Matrix Warranty Solutions, Inc. and Car Protection USA was moved from the US District Court Northern District of Georgia to the Northern District of Texas on Thursday, April 30th at the request of the defendants. Car Protection USA, doing bus......
LG announced a decision to extend the warranty 60 days on certain consumer electronics with a warranty that is expiring between April 1 and June 30, 2020 in response to the COVID-19 pandemic. The announcement was made on LG's support website under the headline "Peace of Mind in U......
A declaratory ruling issued on June 25th by the Federal Communications Commission could open the door for telemarketers of extended warranties and other products to further exploit loopholes in the TCPA. The Telephone Consumer Protection Act (TCPA) was implemented in the early 19......
The parties in litigation involving LG refrigerators today announce a class action settlement that resolves multiple cases consolidated in federal court in New Jersey. The court granted preliminary approval of the settlement in Bentley, et al. v. LG Electronics U.S.A., Inc., No. ......
The U.S. District Court for the Eastern District of New York entered a consent decree imposing a permanent injunction barring two individuals and two companies that transmitted massive volumes of fraudulent robocalls from conveying any telephone calls into the U.S. telephone syst......
GWC Warranty announces the launch of significant updates to their core vehicle service contract offering that allows dealers to provide even better levels of coverage and more options for consumers. These enhancements to the already expansive vehicle service contract product were......
If you own a vehicle and a phone, you may receive calls from scammers posing as representatives of a car dealer, manufacturer or insurer telling you that your auto warranty or insurance is about to expire. The call will include some sort of pitch for renewing your warranty or pol......
Amynta Group, a premier insurance services provider of property & casualty and warranty protection products and services, has acquired Pivotal Solutions Inc., based in Fishers, Indiana. Founded in 1999, Pivotal Solutions is a strategic partner to automotive dealer groups, providi......
AmTrust Financial Services, Inc., a global specialty property and casualty insurer and leading underwriter of extended warranties, today released its first "AmTrust 2020 Extended Auto Warranty Advisor." The report identifies common trends for extended warranties and claim payouts......
For the second consecutive month, auto warranty scam robocalls topped YouMail's robocall index, which measures the volume of robocalls received by Americans each month. YouMail,estimates that U.S. consumers ......
Consumers thinking about purchasing a new vehicle this Fourth of July holiday weekend should consider looking at the used vehicle market, according to the car shopping experts at Edmunds. Edmunds' experts note that selection and savings are currently limited in the new vehicle ma......
Extended car warranty seller Greenlight Auto Protection of St. Charles, Missouri which does business as Auto Protection Club stands accused of violating the Telephone Consumer Protection Act (TCPA) in a class-action lawsuit filed in the Eastern District of Missouri - Eastern Divi......
ServicePower, a leading field service management software company focused on transforming service experiences, today announced that the warranty division of the Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and service......
A lawsuit accusing National Car Cure, LLC, SunPath LTD., and SunPath Funding, LLC of violating, among other things, the Telephone Consumer Protection Act of 1991(TCPA) was moved from the Circuit Court of the Twentieth Judicial Circuit in St. Clair County, to United States Distric......
Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and services, has acquired the surety operations of Aspen Insurance, the Insurance Segment of Aspen Insurance Holdings Limited. The business will now operate as Amynta Sure......
Americans received around 147.2 million extended warranty scam robocalls in June 2020 according to the YouMail Robocall Index's report which was released on July 8, 2020. The number represents a slight downtick of just over 2 million warranty scam calls as compared to May 2020, w......
Tech giant Apple Inc. (NASDAQ: AAPL) is facing a second class-action lawsuit over connectivity issues related to the iPhone XR. The new suit was filed by Ahdoot & Wolfson PC. on behalf of the class in the San Jose Division of the United Stated District Court/Northern District of......
Frontdoor, Inc. (NASDAQ: FTDR), parent company of home warranty provider American Home Shield, announced first-quarter 2020 results. First-quarter 2020 revenue increased eight percent over the prior year period. Renewal revenue increased 10 percent, due to improved price realiz......
Assurant, Inc. (NYSE: AIZ), a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases, today announced it has acquired American Financial & Automotive Services, Inc. (AFAS). AFAS is a provider of auto finance and insur......
A telephonic scheduling conference was held on July 2nd in the case of Cunningham v. Matrix Financial Services, LLC et al, case number 4:19-cv-00896 in Texas Eastern District Court. In the case, Plaintiff Craig Cunningham accuses the defendants made illegal robocalls in violatio......
Extended auto warranty scam robocalls topped the YouMail robocall index for the first time in July 2020. YouMail estimates in their latest report that consumers received 208.4 million car warranty scam roboc......
On Monday, July 20, 2020, a Joint Stipulation for Dismissal with Prejudice was approved by Chief Judge Nancy J. Rosenstengel in the extended warranty robocall lawsuit Timmerman v. National Car Cure, LLC et al, case number 3:20-cv-00590 in Illinois Southern District Court. The am......
On Thursday, June 25th Magistrate Judge Christine A. Nowak of The Texas Eastern District of US District Court approved a Motion for Leave to Appear Telephonically filed by the Defendants filed the previous day. The Plaintiff, Craig Cunningham of Texas, initially filed the Roboc......
On May 4, 2020, Plaintiff Craig Cunningham filed an amended complaint in his Telephone Consumer Protection Act (TCPA) lawsuit against Defendant Matrix Financial Services, LLC. The initial complaint, filed in early December 2019, alleged that Cunningham received robocalls from the......
Spectrum Automotive Holdings Corp., an agent, marketer and administrator of finance and insurance products for the U.S. automotive market, today announced the acquisition of CalTex Protective Coatings, the largest manufacturer and provider of automotive appearance protection prod......
A telecom provider accused of carrying extended warranty scam robocalls is shut down as Michigan Attorney General Dana Nessel announced a settlement agreement requiring a California-based Voice Over Internet Protocol (VoIP) voice service provider, MODOK LLC, to exit the VoIP tel......
Automotive analytics firm J.D. Power released its 34th annual Initial Quality Study, which assesses issues experienced by owner's of new 2020 model-year vehicles in the first 90 days of ownership. The study is a snapshot of problems new car owners have with their vehicles, inc......
A settlement has been reached on behalf of nearly 500,000 current and former owners of Trane and American Standard air conditioners manufactured with an unapproved rust inhibitor that caused many units to fail. The plaintiffs in the class action suit were represented by James C. ......
According to the YouMail Robocall Index, warranty scam robocalls were up 10 percent in May 2020 over the prior month. An estimated total of 149.5 million extended warranty robocalls were placed in May, a total of nearly 5 million illegal warranty robocalls each day. The increase......
Americans received just under 4.1 billion robocalls in March, a 15.7% decline from February. The month of March averaged over 132 million calls per day, or roughly 1,533 calls per second, a whopping 20% decline from the 166 million robocalls per day in January. March robocalls we......
On June 11, 2020, Defendant National Car Cure, LLC filed a motion in United States District Court for dismissal of case 4:19-cv-00896, Cunningham v. Matrix Financial Services, LLC et al. The lawsuit alleges the Defendants violated the TCPA by placing illegal robocalls to sell ext......
According to a filing on June 5th, 2020 in the Massachusetts District of the United Stated District Court, Plaintiffs Joseph Barrett and Matthew Silverman have tentatively reached a settlement with Defendants CarGuard Administration, Vehicle Protection Specialists, and Auto Prote......
UPDATE: On May 5, 2020, Peggy Kuo, United States Magistrate Judge in United States District Court, Eastern District of New York scheduled an initial conference for all parties involved in Kopelevich v. Desilva Automotive Services, LLC et al, case number 1:20-cv-0......
On Thursday, a New York resident filed a federal lawsuit in the Eastern District of New York against Desilva Automotive Services, LLC, which does business under the name Allied Vehicle Protection, its owner, and other parties who do business with the firm. Mikhail Kopelevich of ......
GWC Warranty, a provider of F&I solutions for used vehicles, announces a partnership with, Darwin Automotive (“Darwin”) an automotive software provider that enables a seamless, transparent, shopping experience while increasing profitability.. GWC is now a Preferred Partner fo......
Owners of certain 2017 and 2018 received warranty extensions from Subaru covering their Starlink infotainment system for 5 years or 100,000 miles, whichever comes first. The system was previously covered under Subaru's 3 year / 36,000 miles new-car warranty. The warranty extens......
Attorney General Kwame Raoul, as part of the State Attorneys General Robocall Working Group, issued a letter to the Federal Communications Commission (FCC) encouraging continued collaboration among state attorneys general and telecom companies to coordinate tracing back illegal r......
APCO Holdings, LLC announced the launch of MemberCare, a new brand of vehicle protection products that will be sold through credit unions. MemberCare offers credit unions the ability to provide additional value to their members by helping them protect their new and used-vehicle p......
NXM Labs Inc. today announced NXM CyberSafe®, the world's first insurance-backed cyber security warranty program for connected consumer devices, was named the winner of the 2020 TWICE VIP Award in the Warranty Services category. NXM CyberSafe, which enhances a manufacturer's exi......
Consumers thinking about purchasing a new vehicle this Fourth of July holiday weekend should consider looking at the used vehicle market, according to the car shopping experts at Edmunds. Edmunds' experts note that selection and savings are currently limited in the new vehicle ma......
Better Business Bureau (BBB) advises consumers to use caution when doing business with US Automotive Protection Services LLC, an extended vehicle service contract company located in O’Fallon, Missouri. Consumers allege the company uses misleading and high-pressure sales tactics......
APCO Holdings, LLC announced the launch of MemberCare, a new brand of vehicle protection products that will be sold through credit unions. MemberCare offers credit unions the ability to provide additional value to their members by helping them protect their new and used-vehicle p......
Auto service contracts are sold by vehicle manufacturers, auto dealers, and independent providers. If you’re considering a service contract, shop around so you understand exactly what you’re buying.
PARRIS Law Firm of Lancaster, CA filed a nationwide class action lawsuit against technology giant Apple Inc. (NASDAQ: AAPL) on behalf of class members on May 6, 2020, alleging, among other items, that the company violated the Song-Beverly Warranty Act. The lawsuit, filed in the N......
The National Association of Attorneys General (NAAG) sent a letter calling on USTelecom, the leading organization representing telecommunications providers, and its Industry Traceback Group (ITG) to continue its collaboration with state attorneys general by bolstering technologic......
On Thursday, April 16th a class action lawsuit was filed against CarGuard Administration, Inc., Vehicle Protection Specialists LLC and AutoProtecht LLC. The complaint, with lead Plaintiffs Joseph Barrett and Matthew Silverman, alleges that telemarketers Vehicle Protection Special......
HomeServe USA, a provider of home emergency repair service plans, announced a new partnership with United Pipeline Limited (UPL) to offer optional home repair service plans to their residential customers in Indiana, Ohio, Pennsylvania, Virginia and West Virginia states served by......
On March 3, Arizona Attorney General Mark Brnovich announced his list of Top 10 Consumer Fraud Complaints for 2019. Home Warranties, a target of the AG's investigations made the list at number 5. According to the AG's website, the top 10 consumer fraud complaints in 2019 are: 1. ......
PayLink Direct, a provider of financial services, payment plan programs, and transaction processing for the extended service contract industry announced an expansion of its services to all Canadian Provinces on Feburary 12, 2020. According to their press release, PayLink Direct h......
If you own a vehicle and a phone, you may receive calls from scammers posing as representatives of a car dealer, manufacturer or insurer telling you that your auto warranty or insurance is about to expire. The call will include some sort of pitch for renewing your warranty or pol......
HomeServe USA, a provider of home emergency repair service plans, announced a new partnership with United Pipeline Limited (UPL) to offer optional home repair service plans to their residential customers in Indiana, Ohio, Pennsylvania, Virginia and West Virginia states served by......
I'm going to start this off by saying that I'm no angel. Back when I was on the phones, I could sell. I sold extended warranties to people who didn't want them or didn't need them for way too much money. I could rebut anything. Need to ask your wife? "I thought you were the man ......
No matter your age, no one is immune to scams. But older adults report higher median losses. Why is that? Scammers often target this group with schemes, such as investment fraud and romance scams, where victims lose thousands of dollars. Watch out for these tricks and techniques ......
